Firefly Hill

Firefly Hill Flower Subscriptions

By purchasing a Firefly Hill Flower Subscription, either for yourself or as a gift, you agree to the following terms and conditions as the recipient:

I understand that by signing up for a flower subscription (by purchasing a subscription online), or by signing someone else up for a subscription, my spot has been reserved for me in the respective flower subscription. There are no refunds for cancellation of my flower subscription once purchased. Members may choose to find a different person to transfer their flower subscription to.

I understand that if I am gifting a subscription, I will communicate the terms and conditions of their gift subscription with the recipient. 

SEASONAL SUBSCRIPTIONS

I understand that Firefly Hill reserves the right to change the pick up dates of the flower subscription, based on external factors such as weather conditions and crop bloom times. I am aware that Firefly Hill will email me with updates and reminders, and that it is my responsibility to contact the farm if I am not receiving any email communication within two weeks of the expected start date. I understand that I MUST add fireflyhillflowers@gmail.com to my email contact list, in addition to checking spam/promotions tabs to avoid missing any email communications.  

FLOWER PICK UP

I understand that it is my responsibility to pick up the flower bouquets at the farm during the designated time frame. I understand that if I need to miss a pick up, I can have a friend pick it up for me (friends love being gifted flowers!), or I will forfeit my subscription for that week. I understand that Firefly Hill cannot accommodate pick ups outside of the designated pick up day & time frame that I signed up for and agreed to. 

REWARDS AND RISKS OF FARMING

I understand that as a subscription member, I share both the rewards and the risks of farming. I understand that the rewards include fresh, gorgeous, and high quality flowers, and the risks include poor harvests due to unfavorable weather or extreme pest pressure, or the total loss of all crops due to a natural disaster. I understand that in the event of unfavorable weather conditions, natural disasters, extreme pest pressure, drought, floods, or loss of crops or crop failure for any reason at all may result in a small or non-existent share of the season’s harvest. That being said, Firefly Hill does all that they can do to ensure an abundant supply of gorgeous and locally grown flowers.  

FLOWER CARE

I understand that flowers are a perishable product, with a variable vase life of 5-7+ days. Firefly Hill provides flower care instructions at the start of each flower subscription. I understand that all flowers were harvested in peak condition, and that all varieties have a different vase life, dependent on care. Firefly Hill will not be held responsible for poor vase life or flower quality due to improper flower care once I receive my flowers. 

COMMUNICATION

By signing up for the flower share, I agree to add fireflyhillflowers@gmail.com to my email contacts. This is how Firefly Hill will communicate. Firefly Hill will not be held responsible for e-mails going to your spam folder or promotions tabs. I will notify the farm immediately if I do not receive a receipt upon payment or flower subscription notification emails within two weeks of the expected start date (listed in the description of the flower subscription I am signed up for). I will not hold Firefly Hill responsible for missed pick ups due to failure to add fireflyhillflowers@gmail.com to my contact list and therefore missing important emails. I agree to forfeit any flowers not picked up due to missed email communications or for any reason whatsoever.